Privacy Policy
Your privacy matters to us. This policy outlines how we collect, use, and protect your personal information.
1. Introduction
Welcome to Jo's Pilates ("we," "our," or "us"), a Pilates studio located in South Carolina. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment details (processed securely through third-party providers)
- Account and booking information
Health & Fitness Information (Optional)
- Injury history
- Physical limitations
- Fitness goals
This information is only collected if you voluntarily provide it to help us tailor your Pilates experience.
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
3. How We Use Your Information
We use your information to:
- Schedule and manage bookings and memberships
- Communicate about classes, appointments, and updates
- Personalize your Pilates experience
- Process payments securely
- Improve our website and services
- Send marketing communications (only if you opt in)
4. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Scheduling platforms (e.g., Mariana Tek)
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure.
6. Your Privacy Rights (U.S. Residents)
You have the right to:
- Request access to your personal data
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To make a request, contact us at:
hello@jospilates.com7. Cookies & Tracking Technologies
We may use cookies to improve website functionality, analyze traffic, and enhance your experience.
8. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
9. Third-Party Links
We are not responsible for the privacy practices of third-party websites.
10. Children's Privacy
We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with a revised date.
12. Contact Us
13. Health & Liability Acknowledgment
By participating in services, you acknowledge the risks associated with physical activity and voluntarily choose to participate.
Last updated: March 18, 2026