Studio Policies
Our policies are designed to protect the integrity of your experience and ensure a safe, supportive environment for every client.
Arrival & Class Start
Please arrive 10–15 minutes prior to your first class to complete your liability waiver and become familiar with the studio. For safety reasons, new clients will not be permitted to enter class after the scheduled start time.
We ask that you arrive at least 5 minutes prior to class. To maintain a safe and uninterrupted experience for all, clients may enter no later than 5 minutes after class has begun.
Class Duration
- All group classes are 45 minutes.
- Private and semi-private sessions are 55 minutes.
Studio Etiquette
To preserve a focused and elevated environment:
- Grip socks are required for all classes.
- Cell phones must be silenced upon entering the studio.
- No cell phone use is permitted during class.
- Personal items should be stored in designated cubbies.
- Water bottles are welcome in the studio space.
We love celebrating your practice. Photos may be taken before or after class. To maintain privacy and concentration, photography and video are not permitted during class.
Cancellation Policy
We understand that plans change. To be fair to all clients and instructors, we maintain an 8-hour cancellation window.
- Cancellations made less than 8 hours before class will incur a $15 late cancellation fee.
- No-shows will incur a $25 fee.
This policy allows waitlisted clients the opportunity to attend and supports our instructors' time.
Booking Window & Waitlist
Classes may be booked up to 14 days in advance.
If a class is full, we encourage you to join the waitlist. Spots often open within the 8-hour cancellation window.
- If a spot opens more than 8 hours before class, the system will automatically add the next client on the waitlist and send confirmation.
- If a spot opens within 8 hours of class, it becomes first-come, first-served, and all waitlisted clients will be notified.
Class Placement Guidelines
To ensure safety and quality of experience:
- Clients are encouraged to begin with Foundations or Signature Flow.
- Refine requires completion of 25 prior classes.
- Elevate requires completion of 50 prior classes.
If you have prior Pilates experience and believe you are ready to begin at a higher level, please contact the studio for guidance.
Minimum Age
The minimum age for participation is 15. Clients under 18 must have parental consent.